Performance degradation affecting Ghana AirtelTigo services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Nov 03, 2025 - 01:40 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 03, 2025 - 01:16 UTC

Update

This is a quick update to inform you that we are still experiencing an outage in our AirtelTigo Ghana deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Nov 02, 2025 - 21:58 UTC

Identified

This is a quick update to inform you that we are still experiencing an outage in our AirtelTigo Ghana deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Nov 02, 2025 - 18:59 UTC

Investigating

We are experiencing an outage in the Ghana AirtelTigo services. We are investigating the issue.
Posted Nov 02, 2025 - 15:43 UTC
This incident affected: Ghana MMO services (AirtelTigo :: Web Deposit, AirtelTigo :: Payout).