Performance degradation affecting DRC Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Mar 12, 2026 - 04:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 12, 2026 - 02:47 UTC

Identified

We have identified instability in DRC Airtel services. We have escalated this to the Airtel for resolution.
Posted Mar 12, 2026 - 01:33 UTC
This incident affected: DRC MMO services (Airtel :: Web Deposit, Airtel :: Payout).