Performance degradation affecting Ghana Telecel services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Jun 07, 2025 - 16:49 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 07, 2025 - 15:44 UTC

Identified

We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
Posted Jun 07, 2025 - 15:03 UTC
This incident affected: Ghana MMO services (Telecel :: Web Deposit, Telecel :: Payout).