Performance degradation affecting Cameroon MTN + Intouch MMO services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jul 30, 2025 - 03:07 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jul 30, 2025 - 03:03 UTC

Update

We are continuing to investigate this issue.
Posted Jul 30, 2025 - 02:04 UTC

Investigating

We have identified instability in Cameroon MTN + Intouch services. We have escalated this to the MMO for resolution.
Posted Jul 30, 2025 - 01:28 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jul 29, 2025 - 23:58 UTC

Identified

We have identified instability in Cameroon MTN + Intouch services. We have escalated this to the MMO for resolution.
Posted Jul 29, 2025 - 23:18 UTC
This incident affected: Cameroon MMO services (MTN :: Web Deposit, MTN :: Payout).