Performance degradation affecting Malawi Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Feb 13, 2026 - 02:49 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Feb 13, 2026 - 01:12 UTC

Identified

We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.
Posted Feb 12, 2026 - 23:55 UTC
This incident affected: Malawi MMO services (Airtel :: Web Deposit, Airtel :: Payout).