Performance degradation affecting Nigeria Palmpay services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Sep 01, 2025 - 01:18 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Sep 01, 2025 - 00:25 UTC

Identified

We have identified instability in Nigeria Palmpay services. We have escalated this to the MMO for resolution.
Posted Aug 31, 2025 - 15:10 UTC
This incident affected: Nigeria MMO services (PalmPay :: Web Deposit, PalmPay :: Payout).