Performance degradation affecting Kenya M-Pesa services
Incident Report for pawaPay
Resolved
The incident has been resolved. We apologise for the inconvenience.
Posted Oct 11, 2024 - 15:47 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 11, 2024 - 15:20 UTC
Update
This is a quick update to inform you that we are now experiencing an outage in our M-Pesa Kenya payout gateway, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Posted Oct 11, 2024 - 08:39 UTC
Identified
We have identified instability in Kenya M-Pesa services. We have escalated this to the MNO for resolution.
Posted Oct 11, 2024 - 06:40 UTC
This incident affected: Kenya MNO services (M-Pesa :: Web Deposit, M-Pesa :: Payout).
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