Performance degradation affecting DRC Airtel services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Jun 20, 2025 - 06:28 UTC

Monitoring

A fix has been deployed by DRC Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 20, 2025 - 03:05 UTC

Identified

We have identified instability in DRC Airtel services. We have escalated this to the MMO for resolution.
Posted Jun 19, 2025 - 15:45 UTC
This incident affected: DRC MMO services (Airtel :: Web Deposit, Airtel :: Payout).