Performance degradation affecting Malawi Airtel services

Incident Report for PawaPay

Resolved

This incident has been resolved.
Posted Mar 24, 2026 - 20:37 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Mar 24, 2026 - 17:57 UTC

Identified

This is a quick update to inform you that we are still experiencing an outage in our Malawi Airtel deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Mar 24, 2026 - 16:34 UTC

Investigating

We are experiencing instabilities the Malawi Airtel services. We are investigating the issue.
Posted Mar 24, 2026 - 16:27 UTC
This incident affected: Malawi MMO services (Airtel :: Web Deposit, Airtel :: Payout).