The incident has been resolved. We apologise for the inconvenience.
Posted Oct 18, 2026 - 12:52 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 18, 2026 - 11:35 UTC
Update
This is a quick update to inform you that we are still experiencing degraded performance in our Orange DRC gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 18, 2026 - 00:03 UTC
Update
This is a quick update to inform you that we are still experiencing degraded performance in our Orange DRC gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 17, 2026 - 18:06 UTC
Investigating
We are experiencing degraded performance in the DRC Orange services. We are investigating the issue.
Posted Oct 17, 2026 - 11:32 UTC
This incident affected: DRC MMO services (Orange :: Web Deposit, Orange :: Payout).