Performance degradation affecting Ghana Telecel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jun 13, 2026 - 22:21 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 13, 2026 - 21:17 UTC

Investigating

We are experiencing degraded performance in the Ghana Telecel services. We are investigating the issue.
Posted Jun 13, 2026 - 20:21 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 13, 2026 - 20:18 UTC

Update

We are experiencing degraded performance in the Ghana Telecel services. We are investigating the issue.
Posted Jun 13, 2026 - 18:29 UTC

Investigating

We are experiencing degraded performance in the Ghana Telecel services. We are investigating the issue.
Posted Jun 13, 2026 - 17:59 UTC
This incident affected: Ghana MMO services (Telecel :: Web Deposit, Telecel :: USSD deposit, Telecel :: Payout).