Performance degradation affecting Cameroon services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jan 01, 2026 - 10:29 UTC

Identified

This is a quick update to inform you that we are still experiencing an outage in our Orange Cameroon deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jan 01, 2026 - 10:01 UTC

Investigating

We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.
Posted Jan 01, 2026 - 03:32 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jan 01, 2026 - 03:15 UTC

Update

This is a quick update to inform you that we are still experiencing an outage in our Cameroon deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible
Posted Jan 01, 2026 - 02:10 UTC

Update

This is a quick update to inform you that we are still experiencing an outage in our Orange Cameroon deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jan 01, 2026 - 01:20 UTC

Update

We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
Posted Jan 01, 2026 - 01:06 UTC

Identified

We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
Posted Dec 31, 2025 - 23:30 UTC
This incident affected: Cameroon MMO services (Orange :: Web Deposit, Orange :: Payout).