Performance degradation affecting Uganda Airtel services

Incident Report for PawaPay

Monitoring

A fix has been deployed by Uganda Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 10, 2026 - 23:33 UTC

Update

This is a quick update to inform you that we are experiencing an outage in our Uganda Airtel deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Nov 10, 2026 - 22:30 UTC

Investigating

We are experiencing instabilities the Uganda Airtel services. We are investigating the issue.
Posted Nov 10, 2026 - 22:01 UTC
This incident affects: Uganda MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).
← Current Status Powered by Atlassian Statuspage