Performance degradation affecting Zambia Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Mar 26, 2026 - 21:23 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Mar 26, 2026 - 13:57 UTC

Investigating

We are experiencing degraded performance in the Zambia Airtel services. We are investigating the issue.
Posted Mar 26, 2026 - 13:23 UTC
This incident affected: Zambia MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).