Performance degradation affecting Uganda MTN services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Mar 14, 2025 - 00:32 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Mar 13, 2025 - 23:20 UTC

Update

We are experiencing degraded performance in the Uganda MTN services.
Posted Mar 13, 2025 - 22:09 UTC

Update

We are continuing to investigate this issue.
Posted Mar 13, 2025 - 21:57 UTC

Investigating

We are experiencing degraded performance in the Uganda MTN services. We are investigating the issue.
Posted Mar 13, 2025 - 21:31 UTC
This incident affected: Uganda MMO services (MTN :: Web Deposit, MTN :: USSD Deposit, MTN :: Payout).