Performance degradation affecting Airtel OpenAPI services

Incident Report for PawaPay

Resolved

This incident has been resolved.
Posted Mar 20, 2026 - 18:50 UTC

Investigating

We are experiencing degraded performance in the Airtel OpenAPI services. We are investigating the issue.
Posted Mar 20, 2026 - 16:41 UTC
This incident affected: Zambia MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout), Uganda MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout), Malawi MMO services (Airtel :: Web Deposit, Airtel :: Payout), Tanzania MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout), DRC MMO services (Airtel :: Web Deposit, Airtel :: Payout), Gabon MMO services (Airtel :: Payout, Airtel :: Web Deposit), and Kenya MMO services (Airtel :: Betting :: Web Deposit, Airtel :: Betting :: Payout, Airtel :: Payout).