Performance degradation affecting Uganda Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jun 10, 2026 - 06:47 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 10, 2026 - 03:06 UTC

Update

We are continuing to investigate this issue.
Posted Jun 10, 2026 - 01:07 UTC

Investigating

We are experiencing an outage of the Uganda Airtel services. We are investigating the issue.
Posted Jun 09, 2026 - 21:33 UTC
This incident affected: Uganda MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).