Performance degradation affecting Tanzania Vodacom services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Aug 08, 2025 - 02:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 08, 2025 - 01:30 UTC

Investigating

We are experiencing degraded performance in the Tanzania Vodacom services. We are investigating the issue.
Posted Aug 08, 2025 - 00:30 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Aug 07, 2025 - 23:58 UTC

Update

We are experiencing an outage in the Tanzania Vodacom services. We are investigating the issue.
Posted Aug 07, 2025 - 23:20 UTC

Investigating

We are experiencing degraded performance in the Tanzania Vodacom services. We are investigating the issue.
Posted Aug 07, 2025 - 21:50 UTC
This incident affected: Tanzania MMO services (Vodacom :: Web Deposit, Vodacom :: USSD Deposit, Vodacom :: Payout).