Performance degradation affecting MTN OpenAPI services.

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.

Posted Apr 16, 2026 - 14:04 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.

Posted Apr 16, 2026 - 12:19 UTC

Update

We are experiencing degraded performance in the MTN OpenAPI services. We are investigating the issue.

Posted Apr 16, 2026 - 10:55 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 16, 2026 - 10:49 UTC

Update

We are continuing to monitor for any further issues.

Posted Apr 16, 2026 - 10:47 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.

Posted Apr 16, 2026 - 09:32 UTC

Update

We are experiencing degraded performance in the MTN OpenAPI services. We are investigating the issue.

Posted Apr 16, 2026 - 07:29 UTC

Identified

We are experiencing degraded performance in the MTN OpenAPI services. We are investigating the issue.

Posted Apr 16, 2026 - 07:19 UTC

This incident affected: Cameroon MMO services (MTN :: Web Deposit, MTN :: Payout, MTN :: Betting :: Web Deposit, MTN :: Betting :: Payout), CIV MMO services (MTN :: Web Deposit, MTN :: Payout), Ghana MMO services (MTN :: Web Deposit, MTN :: Payout), Nigeria MMO services (MTN :: Web Deposit, MTN :: Payout), Congo Brazzaville MMO Services (MTN :: Payout, MTN :: Web Deposit), Zambia MMO services (MTN :: Web Deposit, MTN :: Payout), and Benin MMO services (MTN :: Web Deposit, MTN :: Payout).