Performance degradation affecting Tanzania Vodacom services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Aug 08, 2025 - 11:01 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Aug 08, 2025 - 07:47 UTC

Update

We are continuing to work on a fix for this issue.
Posted Aug 08, 2025 - 07:18 UTC

Update

We are continuing to work on a fix for this issue.
Posted Aug 08, 2025 - 07:01 UTC

Update

We are continuing to work on a fix for this issue.
Posted Aug 08, 2025 - 06:18 UTC

Update

We are continuing to work on a fix for this issue.
Posted Aug 08, 2025 - 06:10 UTC

Update

We are continuing to work on a fix for this issue.
Posted Aug 08, 2025 - 05:02 UTC

Identified

We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.
Posted Aug 08, 2025 - 04:50 UTC
This incident affected: Tanzania MMO services (Vodacom :: Web Deposit, Vodacom :: USSD Deposit, Vodacom :: Payout).