Performance degradation affecting Ghana AirtelTigo services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jun 21, 2025 - 07:16 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 21, 2025 - 06:42 UTC

Update

We have identified instability in Ghana AirtelTigo services. We have escalated this to the MMO for resolution.
Posted Jun 21, 2025 - 06:34 UTC

Identified

We have identified instability in Ghana AirtelTigo services. We have escalated this to the MMO for resolution.
Posted Jun 21, 2025 - 06:31 UTC
This incident affected: Ghana MMO services (AirtelTigo :: Web Deposit, AirtelTigo :: Payout).