Performance degradation affecting Tanzania Halotel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Aug 03, 2025 - 08:59 UTC

Monitoring

A fix has been deployed by Tanzania Halotel. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Aug 03, 2025 - 08:32 UTC

Update

This is a quick update to inform you that we are still experiencing an outage in our Tanzania Halotel deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Aug 03, 2025 - 03:46 UTC

Identified

We have identified instability in Tanzania Halotel services. We have escalated this to the MMO for resolution.
Posted Aug 02, 2025 - 21:45 UTC
This incident affected: Tanzania MMO services (Halotel :: Web Deposit, Halotel :: USSD Deposit, Halotel :: Payout).
← Current Status Powered by Atlassian Statuspage