Performance degradation affecting MTN OpenAPI services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.

Posted Jul 18, 2026 - 15:38 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.

Posted Jul 18, 2026 - 10:48 UTC

Identified

We are experiencing degraded performance in the MTN OpenAPI services. We are investigating the issue.

Posted Jul 18, 2026 - 09:02 UTC

This incident affected: Cameroon MMO services (MTN :: Web Deposit, MTN :: Payout), Ghana MMO services (MTN :: Web Deposit, MTN :: Payout), Nigeria MMO services (MTN :: Web Deposit, MTN :: Payout), CIV MMO services (MTN :: Web Deposit, MTN :: Payout), Congo Brazzaville MMO Services (MTN :: Payout, MTN :: Web Deposit), Zambia MMO services (MTN :: Web Deposit, MTN :: Payout), Uganda MMO services (MTN :: Web Deposit, MTN :: Payout), and Benin MMO services (MTN :: Web Deposit, MTN :: Payout).