Performance degradation affecting Ghana MTN services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Dec 13, 2025 - 00:28 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Dec 12, 2025 - 21:54 UTC

Update

We are continuing to investigate this issue.
Posted Dec 12, 2025 - 19:27 UTC

Investigating

We are experiencing degraded performance in the Ghana MTN services. We are investigating the issue.
Posted Dec 12, 2025 - 18:50 UTC
This incident affected: Ghana MMO services (MTN :: Web Deposit, MTN :: Payout).