The incident has been resolved. We apologise for the inconvenience.
Posted Nov 05, 2025 - 19:51 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 05, 2025 - 19:21 UTC
Update
We are still experiencing an outage in our DRC Orange deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Nov 05, 2025 - 15:01 UTC
Update
We are still experiencing an outage in our DRC Orange deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Nov 05, 2025 - 09:47 UTC
Update
This is a quick update to inform you that we are still experiencing an outage in our DRC Orange deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Nov 05, 2025 - 09:44 UTC
Update
This is a quick update to inform you that we are still experiencing an outage in our DRC Orange deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Nov 05, 2025 - 01:38 UTC
Identified
We have identified instability in DRC Orange services. We have escalated this to the MMO for resolution.
Posted Nov 04, 2025 - 13:53 UTC
This incident affected: DRC MMO services (Orange :: Web Deposit, Orange :: Payout).