Performance degradation affecting Tanzania Vodacom services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Oct 12, 2024 - 07:31 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 12, 2024 - 05:26 UTC

Investigating

We have identified instability in Tanzania Vodacom services. We have escalated this to the MNO for resolution.
Posted Oct 11, 2024 - 18:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 11, 2024 - 18:11 UTC

Identified

We have identified instability in Tanzania Vodacom services. We have escalated this to the MNO for resolution.
Posted Oct 11, 2024 - 16:45 UTC
This incident affected: Tanzania MMO services (Vodacom :: Web Deposit, Vodacom :: USSD Deposit, Vodacom :: Payout).