Performance degradation affecting Malawi TNM services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jun 21, 2025 - 20:38 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 21, 2025 - 17:03 UTC

Update

We are experiencing degraded performance in the Malawi TNM services. We are investigating the issue.
Posted Jun 21, 2025 - 15:51 UTC

Investigating

We are experiencing degraded performance in the Malawi TNM services. We are investigating the issue.
Posted Jun 21, 2025 - 15:49 UTC
This incident affected: Malawi MMO services (TNM :: Web Deposits, TNM :: Payouts).