Performance degradation affecting Zambia Zamtel NFS services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jan 31, 2026 - 12:58 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jan 31, 2026 - 11:03 UTC

Identified

We have identified instability in Zambia Zamtel NFS services. We have escalated this to the MNO for resolution.
Posted Jan 31, 2026 - 09:40 UTC
This incident affected: Zambia MMO services (NFS :: Zamtel :: Payout).