Performance degradation affecting Zambia ZAMTEL NFS services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted May 21, 2025 - 14:39 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted May 21, 2025 - 13:40 UTC

Identified

We have identified instability in Zambia ZAMTEL NFS services. We have escalated this to the MNO for resolution.
Posted May 21, 2025 - 13:06 UTC
This incident affected: Zambia MMO services (Zamtel :: Payout).