Performance degradation affecting Kenya Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Apr 21, 2025 - 09:02 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Apr 21, 2025 - 08:41 UTC

Identified

We have identified instability in Kenya Airtel services. We have escalated this to the MMO for resolution.
Posted Apr 21, 2025 - 06:27 UTC
This incident affected: Kenya MMO services (Airtel :: Payout).