Performance degradation affecting Rwanda Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Feb 10, 2026 - 00:04 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Feb 09, 2026 - 22:00 UTC

Investigating

We are experiencing an outage in the Rwanda Airtel services. We are investigating the issue.
Posted Feb 09, 2026 - 20:50 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Feb 09, 2026 - 19:04 UTC

Investigating

We are experiencing an outage in the Rwanda Airtel services. We are investigating the issue.
Posted Feb 09, 2026 - 18:36 UTC
This incident affected: Rwanda MMO services (Airtel :: Web Deposit, Airtel :: Payout).