Performance degradation affecting Lesotho M-Pesa services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted May 16, 2025 - 10:40 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted May 16, 2025 - 10:09 UTC

Update

This is a quick update to inform you that we are still experiencing degraded performance in our Lesotho M-Pesa deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted May 16, 2025 - 04:30 UTC

Update

This is a quick update to inform you that we are still experiencing degraded performance in our Lesotho M-Pesa deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted May 15, 2025 - 04:47 UTC

Update

We are still experiencing degraded performance in our Lesotho M-Pesa deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted May 14, 2025 - 03:15 UTC

Update

We are still experiencing degraded performance in our Lesotho M-Pesa deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted May 13, 2025 - 03:42 UTC

Update

We are still experiencing degraded performance in our Lesotho M-Pesa deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted May 12, 2025 - 07:48 UTC

Update

This is a quick update to inform you that we are still experiencing degraded performance in our Lesotho M-Pesa deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted May 11, 2025 - 21:02 UTC

Identified

This is a quick update to inform you that we are still experiencing degraded performance in our Lesotho M-Pesa deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted May 11, 2025 - 18:26 UTC

Investigating

We are experiencing degraded performance in the Lesotho M-Pesa services. We are investigating the issue.
Posted May 11, 2025 - 12:08 UTC
This incident affected: Lesotho MMO services (M-Pesa :: Web Deposit, M-Pesa :: Payout).