Performance degradation affecting Lesotho M-Pesa MMO services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jun 15, 2025 - 16:09 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 15, 2025 - 15:36 UTC

Identified

We have identified instability in Lesotho M-Pesa services. We have escalated this to the MMO for resolution.
Posted Jun 15, 2025 - 10:56 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 15, 2025 - 10:54 UTC

Identified

We have identified instability in Lesotho M-Pesa services. We have escalated this to the MMO for resolution.
Posted Jun 15, 2025 - 09:17 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 15, 2025 - 08:51 UTC

Identified

We have identified instability in Lesotho M-Pesa services. We have escalated this to the MMO for resolution.
Posted Jun 15, 2025 - 08:21 UTC
This incident affected: Lesotho MMO services (M-Pesa :: Web Deposit, M-Pesa :: Payout).