Performance degradation affecting DRC Orange services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Apr 25, 2025 - 17:58 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Apr 25, 2025 - 15:50 UTC

Identified

We have identified instability in DRC Orange services. We have escalated this to the MMO for resolution.
Posted Apr 25, 2025 - 15:10 UTC
This incident affected: DRC MMO services (Orange :: Web Deposit, Orange :: Payout).