Performance degradation affecting Cameroon Orange + InTouch services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Oct 04, 2025 - 14:02 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 04, 2025 - 11:43 UTC

Identified

We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
Posted Oct 04, 2025 - 11:05 UTC

Update

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 04, 2025 - 09:45 UTC

Update

We are experiencing an outage of the Cameroon Intouch Orange services. We are investigating the issue.
Posted Oct 04, 2025 - 09:29 UTC

Update

We are continuing to monitor for any further issues.
Posted Oct 04, 2025 - 08:24 UTC

Monitoring

A fix has been deployed by Cameroon Intouch Orange. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 04, 2025 - 08:23 UTC

Investigating

We are experiencing an outage of the Cameroon Intouch Orange services. We are investigating the issue.
Posted Oct 04, 2025 - 07:16 UTC
This incident affected: Cameroon MMO services (Orange :: Web Deposit, Orange :: Payout).