Performance degradation affecting Kenya Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Mar 18, 2026 - 20:43 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Mar 18, 2026 - 20:18 UTC

Update

We are experiencing an outage of the Kenya Airtel services. We are investigating the issue.
Posted Mar 18, 2026 - 19:58 UTC

Investigating

We are experiencing an outage of the Kenya Airtel services. We are investigating the issue.
Posted Mar 18, 2026 - 19:49 UTC
This incident affected: Kenya MMO services (Airtel :: Betting :: Web Deposit, Airtel :: Betting :: Payout).