Performance degradation affecting Nigeria PalmPay services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Sep 02, 2025 - 00:11 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Sep 01, 2025 - 23:51 UTC

Identified

We have identified instability in Nigeria PalmPay services. We have escalated this to the MMO for resolution.
Posted Sep 01, 2025 - 20:40 UTC
This incident affected: Nigeria MMO services (PalmPay :: Web Deposit, PalmPay :: Payout).