Performance degradation affecting Tanzania Vodacom services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Oct 27, 2026 - 20:20 UTC

Monitoring

A fix has been deployed by Tanzania Vodacom. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 27, 2026 - 19:19 UTC

Update

This is a quick update to inform you that we are still experiencing an outage in our Vodacom Tanzania deposit and USSD deposit gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 27, 2026 - 16:32 UTC

Identified

We have identified instability in Tanzania Vodacom services. We have escalated this to the Vodacom for resolution.
Posted Oct 27, 2026 - 13:01 UTC
This incident affected: Tanzania MMO services (Vodacom :: Web Deposit, Vodacom :: USSD Deposit, Vodacom :: Payout).
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