Performance degradation affecting Nigeria Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Sep 12, 2026 - 01:37 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Sep 12, 2026 - 00:03 UTC

Identified

This is a quick update to inform you that we are still experiencing degraded performance in our Nigeria Airtel deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Sep 11, 2026 - 20:36 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Sep 11, 2026 - 19:52 UTC

Update

This is a quick update to inform you that we are now experiencing an outage] in our Nigeria Airtel deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Sep 11, 2026 - 18:06 UTC

Identified

We have identified instability in Nigeria Airtel services. We have escalated this to the MMO for resolution.
Posted Sep 11, 2026 - 17:08 UTC
This incident affected: Nigeria MMO services (Airtel :: Web Deposit).