Performance degradation affecting Uganda Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Apr 23, 2026 - 00:16 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Apr 22, 2026 - 23:37 UTC

Investigating

We are experiencing degraded performance in the Uganda Airtel services. We are investigating the issue.
Posted Apr 22, 2026 - 22:18 UTC
This incident affected: Uganda MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).