Performance degradation affecting Cameroon Orange services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Dec 18, 2025 - 02:51 UTC

Monitoring

A fix has been deployed by Cameroon [MTN/Orange]. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Dec 18, 2025 - 01:19 UTC

Update

This is a quick update to inform you that we are still experiencing degraded performance in our Cameroon Orange deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Dec 17, 2025 - 04:58 UTC

Update

We are still experiencing degraded performance in our Cameroon Orange deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Dec 17, 2025 - 04:03 UTC

Update

We are still experiencing degraded performance in our Cameroon Orange deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Dec 16, 2025 - 05:21 UTC

Update

We are still experiencing degraded performance in our Cameroon Orange deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Dec 15, 2025 - 08:36 UTC

Update

This is a quick update to inform you that we are still experiencing degraded performance in our Cameroon Orange deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Dec 15, 2025 - 04:08 UTC

Update

This is a quick update to inform you that we are still experiencing degraded performance in our Cameroon Orange deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Dec 15, 2025 - 00:28 UTC

Identified

We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
Posted Dec 14, 2025 - 08:40 UTC
This incident affected: Cameroon MMO services (Orange :: Web Deposit, Orange :: Payout).