The incident has been resolved. We apologise for the inconvenience.
Posted Nov 13, 2026 - 20:52 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 13, 2026 - 20:17 UTC
Update
We are still experiencing an outage in our Kenya M-Pesa deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Nov 13, 2026 - 17:25 UTC
Update
M-Pesa Kenya is facing an outage on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Nov 13, 2026 - 16:54 UTC
Investigating
We are experiencing degraded performance in the Kenya M-Pesa services. We are investigating the issue.
Posted Nov 13, 2026 - 16:08 UTC
This incident affected: Kenya MMO services (M-Pesa :: Web Deposit).