Performance degradation affecting Lesotho M-Pesa services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Feb 07, 2025 - 13:46 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 07, 2025 - 11:34 UTC

Monitoring

A fix has been deployed by Lesotho M-Pesa. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Feb 07, 2025 - 11:33 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Feb 07, 2025 - 05:10 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Feb 06, 2025 - 07:29 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Feb 05, 2025 - 05:50 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Feb 04, 2025 - 05:17 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Feb 03, 2025 - 20:28 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Feb 03, 2025 - 04:02 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Feb 02, 2025 - 19:42 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Feb 02, 2025 - 03:28 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Feb 01, 2025 - 12:03 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Jan 31, 2025 - 20:55 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Jan 31, 2025 - 06:43 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Jan 30, 2025 - 09:10 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Jan 29, 2025 - 10:39 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Jan 29, 2025 - 05:11 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Jan 28, 2025 - 12:50 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Jan 28, 2025 - 06:55 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Jan 27, 2025 - 16:45 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Jan 27, 2025 - 05:55 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Jan 26, 2025 - 10:50 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Jan 25, 2025 - 04:12 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Jan 24, 2025 - 05:19 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Jan 23, 2025 - 13:43 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Jan 23, 2025 - 06:17 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Jan 23, 2025 - 00:10 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Jan 22, 2025 - 02:40 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Jan 21, 2025 - 05:28 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Jan 20, 2025 - 11:33 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Jan 19, 2025 - 09:04 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Jan 18, 2025 - 09:27 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Jan 17, 2025 - 11:42 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Jan 17, 2025 - 05:49 UTC

Update

We are still experiencing degraded performance in our Lesotho M-Pesa deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jan 16, 2025 - 11:05 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Jan 15, 2025 - 05:01 UTC

Update

M-Pesa Lesotho is still facing degraded performance on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Jan 14, 2025 - 08:33 UTC

Update

We are still experiencing degraded performance in our Lesotho M-Pesa deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jan 13, 2025 - 17:09 UTC

Update

We are still experiencing degraded performance in our Lesotho M-Pesa deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jan 13, 2025 - 07:32 UTC

Update

We are still experiencing degraded performance in our Lesotho M-Pesa deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jan 12, 2025 - 17:06 UTC

Update

We are still experiencing degraded performance in our Lesotho M-Pesa deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jan 12, 2025 - 05:13 UTC

Update

We are still experiencing degraded performance in our Lesotho M-Pesa deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jan 11, 2025 - 19:40 UTC

Update

We are still experiencing degraded performance in our Lesotho M-Pesa deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jan 11, 2025 - 07:04 UTC

Update

This is a quick update to inform you that we are still experiencing degraded performance in our Lesotho M-Pesa deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jan 10, 2025 - 20:15 UTC

Update

This is a quick update to inform you that we are still experiencing degraded performance in our Lesotho M-Pesa deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jan 10, 2025 - 12:40 UTC

Identified

We have identified instability in Lesotho M-Pesa services. We have escalated this to the MMO for resolution.
Posted Jan 10, 2025 - 04:46 UTC
This incident affected: Lesotho MMO services (M-Pesa :: Web Deposit).