Performance degradation affecting MTN CIV services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Apr 15, 2026 - 15:03 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Apr 15, 2026 - 14:11 UTC

Investigating

We are experiencing an outage of the CIV MTN services. We are investigating the issue.
Posted Apr 15, 2026 - 13:25 UTC
This incident affected: CIV MMO services (MTN :: Web Deposit, MTN :: Payout).