The incident has been resolved. We apologise for the inconvenience.
Posted Oct 20, 2026 - 15:21 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 20, 2026 - 14:14 UTC
Identified
This is a quick update to inform you that we are still experiencing a degraded performance in our Monnify payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 20, 2026 - 13:05 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 20, 2026 - 12:46 UTC
Update
We have identified instability in Nigeria Monnify services. We have escalated this to the MMO for resolution.
Posted Oct 20, 2026 - 06:51 UTC
Identified
We have identified instability in Nigeria Monnify services. We have escalated this to the MMO for resolution.
Posted Oct 20, 2026 - 06:43 UTC
This incident affected: Nigeria MMO services (Monnify :: Web Deposit, Monnify :: Payout).