The incident has been resolved. We apologise for the inconvenience.
Posted Oct 04, 2026 - 15:31 UTC
Monitoring
A fix has been deployed by DRC Orange. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 04, 2026 - 13:23 UTC
Update
We have identified instability in DRC Orange services. We have escalated this to the MMO for resolution.
Posted Oct 04, 2026 - 11:22 UTC
Update
This is a quick update to inform you that we are still experiencing degraded performance in our DRC Orange deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 04, 2026 - 00:21 UTC
Identified
We have identified instability in DRC Orange services. We have escalated this to the MMO for resolution.
Posted Oct 03, 2026 - 11:38 UTC
This incident affected: DRC MMO services (Orange :: Web Deposit, Orange :: Payout).