Performance degradation affecting Malawi TNM services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Feb 16, 2026 - 02:17 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Feb 16, 2026 - 01:00 UTC

Investigating

We are experiencing an outage of the Malawi TNM services. We are investigating the issue.
Posted Feb 15, 2026 - 21:26 UTC
This incident affected: Malawi MMO services (TNM :: Web Deposits, TNM :: Payouts).