Performance degradation affecting Cameroon Orange + Intouch services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Sep 04, 2025 - 21:36 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Sep 04, 2025 - 21:11 UTC

Identified

We have identified instability in Cameroon Orange + Intouch services. We have escalated this to the MMO for resolution.
Posted Sep 04, 2025 - 20:45 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Sep 04, 2025 - 17:31 UTC

Update

We have identified instability in Cameroon MTN + Intouch services. We have escalated this to the MMO for resolution.
Posted Sep 04, 2025 - 17:23 UTC

Identified

We have identified instability in Cameroon MTN services. We have escalated this to the MMO for resolution.
Posted Sep 04, 2025 - 17:17 UTC
This incident affected: Cameroon MMO services (Orange :: Web Deposit, Orange :: Payout).