Performance degradation affecting Malawi TNM services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jan 04, 2026 - 14:09 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jan 04, 2026 - 13:20 UTC

Investigating

We are experiencing an outage of the Malawi TNM services. We are investigating the issue.
Posted Jan 04, 2026 - 11:14 UTC
This incident affected: Malawi MMO services (TNM :: Web Deposits, TNM :: Payouts).