Performance degradation affecting Mozambique Movitel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Nov 07, 2026 - 23:20 UTC

Update

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 07, 2026 - 22:13 UTC

Update

We are experiencing an outage of the Movitel Mozambique services. We are investigating the issue.
Posted Nov 07, 2026 - 18:04 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 07, 2026 - 17:40 UTC

Identified

We have identified instability in Mozambique Vodacom/Movitel services. We have escalated this to the MMO for resolution.
Posted Nov 07, 2026 - 16:14 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 07, 2026 - 15:45 UTC

Investigating

We are experiencing an outage of the Mozambique Movitel services. We are investigating the issue.
Posted Nov 07, 2026 - 14:47 UTC
This incident affected: Mozambique MMO services (Movitel :: Web Deposit).